Privacy Policy
Effective date: June 8, 2026
1. Scope
This Privacy Policy explains how Pardal Labs ("we," "us," or "our") handles information when you use the Reel It AI mobile application, website, and related services.
2. Information You Provide
Depending on the features you use, Reel It AI may process:
- Photos and videos you select from your device.
- Video thumbnails created from selected videos.
- Text, captions, caption language, and caption style or mood choices.
- Audio or speech data when you use recording or speech-recognition features.
- Purchase and subscription status supplied by Apple.
- Messages you send when contacting support.
3. How Information Is Used
We use information to provide requested features, including editing and exporting videos, generating AI caption suggestions, restoring purchases, maintaining subscription access, troubleshooting, securing the service, and responding to support requests.
4. Media and AI Caption Processing
Most editing occurs on your device. When you request an AI-generated caption, selected images or thumbnails from selected videos are temporarily uploaded to Firebase Storage and sent through our service to OpenAI for analysis and caption generation.
The app attempts to delete these temporary Firebase Storage uploads after the AI request finishes. A deletion may be delayed or fail because of technical errors. OpenAI processes submitted content according to its applicable service terms and privacy commitments.
Do not submit sensitive, confidential, or regulated content for AI caption generation.
5. Information Stored on Your Device
Reel It AI uses local device storage and preferences to remember settings such as onboarding completion and subscription access. Exported videos are saved to app storage or your photo library when you request it.
6. Permissions
The app may request access to your photo library, microphone, and speech recognition. These permissions are used only for the features described when permission is requested. You can change permissions in your device settings.
7. Service Providers
We use service providers to operate Reel It AI. They may process information only as needed to provide their services:
- Apple: app distribution, subscriptions, purchases, and device services.
- Google Firebase: application infrastructure, cloud functions, and temporary media storage.
- OpenAI: AI analysis and caption generation.
8. Sharing and Sale of Information
We do not sell personal information. We do not share personal information for cross-context behavioral advertising. We may disclose information to service providers, when required by law, to protect users or the service, or as part of a business transaction subject to appropriate safeguards.
9. Data Retention
We retain information only as long as reasonably needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. Temporary media uploaded for AI caption generation is intended to be deleted after processing. Content stored locally remains until you remove it, uninstall the app, or your operating system removes it.
10. Security
We use reasonable administrative, technical, and organizational safeguards. No storage or transmission method is completely secure, so we cannot guarantee absolute security.
11. Children's Privacy
Reel It AI is not directed to children under 13, or the minimum age required by local law. We do not knowingly collect personal information from children below that age. Contact us if you believe a child has provided information improperly.
12. Your Choices and Rights
You can avoid cloud AI processing by not requesting AI captions. You can revoke app permissions in device settings, remove locally stored content, and manage subscriptions through Apple. Depending on your location, you may have rights to access, correct, delete, or restrict the processing of personal information.
13. International Processing
Our service providers may process information in countries other than your own. Where required, we use appropriate safeguards for international data transfers.
14. Changes to This Policy
We may update this policy as the app or legal requirements change. The effective date above identifies the latest revision. Material changes will be communicated through reasonable means.
15. Contact
For privacy questions or requests, email contact@pardal-labs.com.